AI Chatbot: The Future of Customer Service

With the help of AI Chatbot, businesses are offering 24/7 customer support and can answer their questions anytime which improves customers' experience. Undoubtedly AI chatbots are offering a promising future to ṭhe businesses by automating routine tasks including order tracking, subscription renewals, and account updates. However, there are still customers who prefer to connect with human representatives. But as long as businesses are using these chatbots smartly with the human touch, these are definitely enhancing the overall customer journey and making a strong relationship.