NovelVox offers Microsoft Dynamics CTI Connector for Cisco, Avaya, Genesys, and Amazon Connect contact centers. With this powerful solution, you can seamlessly integrate computer-telephony integration (CTI) capabilities into your CRM... Read More
Author: Novelvox
Revolutionize Your Contact Center with Interactive Wallboards! Keep Your Agents Motivated & Engaged with Visual Metrics. Boost Your Customer Satisfaction! Read our latest blog to learn more.... Read More
Streamline customer interactions by seamlessly integrating Avaya CTI with Salesforce. Enhance the efficiency of agents and customer interactions by optimizing AHT and FCR, enabling them to access real-time information, and... Read More
Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Microsoft Dynamics 365 CRM with your existing telephony system to empower your agents... Read More