![Employee centricity vs customer centricity – Annette Franz [Interview]](https://s.wordpress.com/mshots/v1/https%3A%2F%2Fs.peoplehum.com%2F01u3m?w=100)
Submitted by connect@peoplehum.com • December 11, 2020
s.peoplehum.com
Annette Franz is the founder and CEO of CX Journey Inc. and the co-founder and co-host of the Experia Summit. With over 25 years of experience, she helps organizations understand their employees and customers and provide a better experience for them. She is a contributing author to Forbes, Quality Digest, Business2Community and a lot more. She is also a member of the Forbes Coaches council. We are very happy to have someone of her stature on our interview series today.
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- Category: Business
- Tags: employees, future of work, hr, hr tech, leadership