Tag: Customer Experience

OvationCXM, a global leader in customer experience management (CXM), today announces it is integrating Generative Pre-Trained Transformer 3 (GPT-3), the foundation of ChatGPT, into its industry-leading CXM platform. The incorporation... Read More

Incisiv, a next-generation industry insights firm that helps retailers and brands help navigate digital disruption, announced today the release of its 2023 Omnichannel Customer Service Index in partnership with Nuance... Read More

Frost & Sullivan recently researched the secure messaging solutions industry and, based on its findings, recognizes NetSfere with the 2023 Global Competitive Strategy Leadership Award. NetSfere provides users with security... Read More

Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced that hundreds of organizations worldwide, including The BMW Group, Farmers Insurance and Principal Financial Group®, selected... Read More

FatTail, the automated direct deals company that has powered premium advertising supply for the world’s leading publishers for decades, has appointed Laura Boodram as Chief Revenue Officer. Boodram will spearhead... Read More

TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced today that TTEC Digital has launched InteractionSync for... Read More

Alorica Inc., a trusted leader in next-generation customer experience (CX) solutions, today announced its expansion plans into Africa and Europe through the launch of its operations in Cairo, Egypt and... Read More

Today, ScaleFluidly, Inc. announced the launch of the unified quoting platform QuoteCX, a flagship product designed to empower small and mid-sized businesses to focus on customer experience by streamlining and... Read More